In 2020, HealthONE convened an ongoing diversity, equity and inclusion (DEI) council led by our president and CEO, Sylvia Young. Members of the council represent all levels of the HCA Healthcare Continental Division and each of its hospitals. The council is actively engaged in assessing our inclusivity with patients, colleagues, vendors, boards and community partners. The council established timebound goals in each of these areas, with the overarching goal to become an industry leader in the DEI space.

HealthONE is working to diversify our management teams, boards, and vendors to better reflect the communities we serve. We are advancing even more culturally competent care and closing gaps in health disparities. With our community partners, we are aligning in our commitment to serve diverse and underserved populations. In 2020, HealthONE became a founding member of Colorado Companies United Against Racism and remains active with this organization.

HealthONE recognizes the diverse backgrounds of our patients, partners, physicians and colleagues, and we are committed to providing all patients with equitable access to culturally competent, patient-centered care. HealthONE acknowledges the national trend of disparities in health outcomes in communities of color and is determined to eliminate that trend.

To broaden access to the best possible care, all HealthONE facilities offer video remote interpreting which allows patients to connect by video to a live qualified medical interpreter. Over-the-phone interpreters are also available 24/7 and all facilities are equipped with auxiliary aids to ensure effective communication for patients who may be deaf, blind or have low vision.

We are proud that our leaders have completed an award-winning course in conscious inclusion and are encouraged to have BRAVE conversations in the workplace. For our colleagues, we offer a variety of culturally inclusive opportunities including colleague network groups, an educational series provided by the Culturally Competent Care Resource Center, a diversity calendar outlining events, and cultural inclusion resource guides. We are proud of the DEI efforts our colleagues have accomplished and will continue to advance in pursuit of a more equitable tomorrow for all.