What is the HealthONE/WesleyCare Virtual Network Program?
HealthONE/WesleyCare Virtual Network was established in 2006 as the first telemedicine stroke program in Colorado, provided by neurologists at Swedish Medical Center. It has grown from the original 6 rural locations to over 60 partner locations in Colorado, Kansas, Nebraska and Wyoming.
HealthONE/WesleyCare Virtual Network is an innovative program that uses HIPAA-compliant telemedicine technology to bring the best of healthcare to communities that need 24/7 access to specialists, but do not have local resources. Through H1VN/WCVN, partner hospitals and clinics in a four-state region have access to real-time, fully interactive acute consultations with medical specialists 24 hours a day, seven days a week. Our goals are simple: Improve patient care, keep patients and families in their home communities, and assist in transport of a patient if a higher level of care is needed.
How does the HealthONE/WesleyCare Virtual Network function?
Clinical support is available 24/7/365 by contacting our HealthONE Access Center or Wesley OneCall Center. This allows partner sites to make a single call to request a telemedicine consult. The Call Centers provide dedicated clinical staff to: assist with telemedicine consults, admit or transfer a patient, have a conversation with a clinician, coordinate care and keep current with patient progress. HealthONE/WesleyCare Virtual Network’s instant connection to specialty physicians with Swedish Medical Center, Wesley Medical Center, The Medical Center of Aurora, and Rocky Mountain Hospital for Children, allows patients to be examined and diagnosed hundreds of miles away. H1VN/WCVN’s telemedicine systems involve the installation of a video-enabled examination system in Emergency Departments and Medical Floors of remote hospitals and a wireless laptop or desktop that resides with an on-call physician.
HealthONE/WesleyCare Virtual Network delivers smooth video from any internet connection, dramatic zoom capabilities, and real-time communications with perfect audio and video synchronization. The patient and physicians both have two-way video and audio for a more accurate and personal experience.
For over a decade rural communities that lack on-site neurologists have had access to trained specialists at Swedish Medical Center, a level 1 trauma center, via the HealthONE/WesleyCare Virtual Network, with the goal of keeping patients in their home community.
Every second counts in minimizing damage from a stroke and neurologists are on call 24 hours, 7 days a week and respond to alerts within minutes to assist on-site providers with diagnosis, treatment and medication recommendations.
In 2019, our Rural Hospital Tele-Stroke Retention rate was over 80 percent. Patient retention helps our partner sites minimize transportation costs, and improve patient care and satisfaction.
There is a shortage of mental health coverage in our region, especially in rural areas. HealthONE/WesleyCare Virtual Network's goal is to meet that need with its TelePsychiatry program. Partner sites can request consults 24 hours a day, seven days a week and a psychiatrist performs a full psychiatric evaluation through telemedicine with patients. Our psychiatry providers assist on site providers with diagnosis, short and long term treatment recommendations and medication guidance. These patients receive a rapid psychiatric evaluation and in patient level of medication intervention. These two factors, along with supplementation of our Tele-Behavioral Health program, Community Mental Health Centers, and hospital based resources decreases the wait time for inpatient behavioral health bed placement.
Licensed clinicians available 24/7/365 at The Medical Center of Aurora’s Behavioral Health and Wellness Center will evaluate patients at partner locations to: help determine safety of discharge, need for transfer to an inpatient behavioral health unit, assist with safety planning, provide resources for patient follow-up, and refer to outpatient clinics when appropriate. Our clinicians help maneuver your patients to the next level of care as quickly as possible.
Pediatric Neurologists at Rocky Mountain Hospital for Children provide partner locations assistance with evaluating head injuries, concussions, migraines, seizures/epilepsy, developmental delay, cerebral palsy, spasticity, movement disorders, sleep disorders, neuromuscular disorders, hypotonia, short term and long term treatment and medication guidance.
Through the telemedicine remote presence mechanism, children with suspected congenital heart disease can now be evaluated in their home community using echocardiography (ultrasound of the heart). This non-invasive technique can be viewed in real time as they are performed by the technician at the patient’s local hospital. This allows timely diagnosis with medical management, if required, to be initiated without delay in patients who are found to have significant heart disease.
This program provides immediate communication of results and consultation with the referring primary care physician or neonatologist, as well as discussion with the patient’s family. It allows a higher level of supervision and education of the technologists performing the study, who in many cases are primarily “adult” cardiac sonographers with limited experience in the evaluation of children. Over time, this can significantly increase the quality of the echocardiographic studies in local community hospitals and provide an improved level of care at the local level.
Trained cardiologists are available 24 hours a day, 7 days a week via the HealthONE/WesleyCare Virtual Network. Evaluations include EKG changes, heart failure, medication management, arrhythmias, heart blocks, and short term and long term treatment recommendations.
Trained endocrinologists are available 24 hours a day, 7 days a week, 365 days a year via the HealthONE/WesleyCare Virtual Network. Evaluations include newly diagnosed or uncontrolled diabetes mellitus, thyroid disorders, metabolic syndromes, gland disorders, endocrine hypertension, pituitary disorders, and dyslipidemias. Encocrinology evaluations include recommendations for short and long term treatment recommendations, medication and next level of care.
Trained nephrologists are available 24 hours a day, 7 days a week, 365 days a year via the HealthONE/WesleyCare Virtual Network. Providers provide consults for chronic mid to late-stage kidney issues, kidney or kidney-pancreas transplant patients, glomerular disease, complicated hypertension, acute kidney injury or necrosis, electrolyte or acid-base abnormalities and abnormal urine analysis. Nephrology evaluations include recommendations for short and long term treatment recommendations, medication and next level of care.
Telemedicine for Pediatric Emergency Medicine
Every year, one in five children require emergency medical care and telemedicine is an option for care teams and families to gain access to pediatricians. HealthONE Denver metro emergency departments have partnered with HealthONE Virtual Network and Rocky Mountain Hospital for Children to provide 24/7/365 access to pediatric emergency medicine specialists with the goal of reducing ER wait times and to provide expert treatment and medication recommendations for these complex and specialized patients.
Telemedicine for Infectious Disease
Infectious diseases can spread quickly and require fast, coordinated responses to help deliver high-quality patient care and reduce the risk of exposure.
Virtual care is among the best recommended solutions*
*Centers for Disease Control and Prevention
HealthONE Virtual Network is providing infectious disease specialists on call 24/7/365 to partner rural critical access hospitals. Our specialists are trained in infection prevention protocols and will perform consults that will provide treatment and medication recommendations for patents presenting with complex infections and other forms of immunodeficiency. We continue to monitor developments in partnership with our local and state health departments and the U.S. Centers for Disease Control.