June 30, 2020
Denver, CO – The HCA Healthcare Continental Division, which includes HealthONE, has been named the top large health system this week as a part of the IBM Watson Health 15 Top Health Systems list. This is the first time HealthONE has been recognized with this honor as one of the top performing health systems in the U.S.
IBM Watson Health has identified the top health systems from a rigorous evaluation of 332 health systems and 2,492 hospitals that are members of health systems. The annual list recognizes excellence in clinical outcomes, operational efficiency and patient experience. IBM Watson Health developed the list to establish top performance benchmarks that may help other healthcare organizations achieve consistent, balanced, and sustainable high performance.
“To be recognized as the best large health system in the nation, from among a field of such strong hospitals and health systems, is a testament to the dedication and efforts of our hospital teams,” said Sylvia Young, President and CEO of HealthONE and HCA Healthcare’s Continental Division. “Each of our hospital’s first priority is providing a safe, high-quality patient experience. We hire top talent who not only have strong clinical and operational acumen, but a commitment to creating a memorable patient experience. This starts at the top with hospital leadership supporting colleagues who are at the bedside providing direct patient care, as well as colleagues in all areas of support services, because at the end of the day a great experience is everyone’s job, and I am extraordinarily proud to be a part of this team.”
The 2020 health systems study included 10 measures that provide an objective comparison of health system performance using publicly available data. The health systems with the highest achievement are those with the highest ranking on a composite score based on these 10 measures. The detailed study reports provide results and insights into hospital and health system leadership. The recognized health systems achieved better risk-adjusted outcomes and higher patient satisfaction while keeping their average per-patient costs down.
“HealthONE hospitals have a long history of high performance in the key areas examined in the IBM Watson Health survey,” said John Hughes, chairman of the HealthONE Board of Directors. “This award is well-deserved and exemplifies the focus these teams place on providing high-quality, safe patient care while maintaining efficient operations and being responsible financial stewards.”
This recognition demonstrates HealthONE’s ongoing commitment to prioritize patient-centered care, particularly during this very disruptive and challenging time. According to IBM Watson Health, the health systems included on the IBM Watson Health 15 Top Health Systems list had better results on performance indicators intended to measure clinical outcomes, operational efficiency, and patient experience. These include lower inpatient mortality rates and fewer patient complications, considering patient severity; care that resulted in fewer hospital acquired infections; higher influenza immunization rates; lower 30-day readmission rates; shorter lengths of stay; faster emergency care; higher scores on patient ratings of their overall hospital experience; and lower episode-of-care expenses for the in-hospital through the aftercare process.
“Hospitals, health systems and the dedicated clinicians and staff who work at these organizations have emerged as true heroes of the COVID-19 pandemic and we are grateful to be able to recognize these extraordinary leaders at this time,” said Kyu Rhee, M.D., M.P.P., Vice President and Chief Health Officer, IBM Watson Health. “From small to large health systems, the organizations on this list demonstrate a relentless commitment to high value, patient-centered care and innovation. It is clear that the COVID-19 crisis will be a catalyst for reinvention, and we believe these top performing health systems are positioned to emerge stronger and smarter out of this crisis.”
For more information, visit 100 Top Hospitals.
HealthONE is the largest healthcare system in the metro Denver area with more than 11,000 employees. As part of the HealthONE system of care, The Medical Center of Aurora, North Suburban Medical Center, Presbyterian/St. Luke’s Medical Center, Rocky Mountain Hospital for Children, Rose Medical Center, Sky Ridge Medical Center, Swedish Medical Center, and Spalding Rehabilitation Hospital work together to provide a higher level of care. In addition, our family of services includes several hospital free-standing emergency departments and numerous ambulatory surgery centers, CareNow urgent care and occupational medicine clinics, physician practices, imaging centers, and AIRLIFE-DENVER, which provides critical care air and ground transportation across a 10-state region. HCA Healthcare’s Continental Division, which includes HealthONE, was named the #1 large hospital system in the United States by IBM Watson Health as part of the 15 Top Health Systems recognition process. And, as the #7 corporate philanthropist in the Denver-metro area, and the only hospital system in the top 10, HealthONE contributed more than $1.6 million in 2019 and supports over 150 organizations through cash and in-kind donations.
About IBM Watson Health 100 Top Hospitals® Program
The IBM Watson Health 100 Top Hospitals Program’s annual studies result in the Fortune/IBM Watson Health 100 Top Hospitals list, IBM Watson Health 50 Top Cardiovascular Hospitals and IBM Watson Health 15 Top Health Systems. Organizations do not apply or pay for this honor or pay to promote their award. Award-winning hospitals and health systems serve as a model of excellence for the industry. Visit 100 Top Hospitals for more information.
About IBM Watson Health
IBM Watson Health is a data, analytics, and technology partner for the health industry. Supported by the innovation of IBM and intelligence of Watson, we are committed to helping build smarter health ecosystems. Through the combination of our deep industry expertise in health, data and analytics, actionable insights, and reputation for security and trust, Watson Health is working together with its clients and partners to help them achieve simpler processes, better care insights, faster breakthroughs, and improved experiences for people around the world. Learn more at IBM Watson Health.