October 13, 2021

Dr. Jaya Kumar is constantly monitoring the flow of patients at Swedish Medical Center. As chief medical officer of the Englewood facility, she attends at least three meetings a day to discuss who can be safely discharged and how to accommodate more incoming patients. Throughout the day, whenever she has a free moment, she also checks an app on her phone that gives her real-time information on how many patients are coming and going.

“Just last night, I was texting with all the members of our C-Suite until 10 p.m. about how many discharges we’ve had and what we can do to make it better,” Kumar told 5280 during a visit to the hospital a few weeks ago. “It is a dynamic process that we are always monitoring.”

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