Patient information

We offer a wide range of resources to ensure you get all the information you need to understand and be comfortable with your care.

Information, guidance and resources for our patients

Because patient care is our most important job, HCA HealthONE is committed to creating an environment that is safe and comfortable for our patients and visitors while we treat you like family. Our unique programs and services are designed to make your experience at our hospitals exceptional. Whenever you show up to see us, we show up for you in every way.

Patient resources

Patient financial resources

Pay my bill

Online registration

We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.

Participating insurance plans

We accept all forms of government insurance from the U.S., Canada and other countries. We also accept Medicare, Medicaid, Civilian Health and Medical Program of the Uniformed Services (CHAMPUS), and workers compensation.

View our participating insurance plans

Advance care planning

Advance directives are legal documents that allow you to give directions for your future medical care. Advance directives help you protect your right to request or refuse care.

Learn more about advance care

Patient rights and responsibilities

We respect the dignity and pride of each individual we serve. We want our patients to be informed of their rights, responsibilities, and have access to contacts for complaints and grievances.

View your patient rights

Health resources from Denver's healthcare network

We are honored that you are considering a HCA HealthONE hospital or clinic for your medical needs. For 20 years, our family of hospitals has provided outstanding healthcare to the metro Denver area, earning the reputation as the Rocky Mountain region's most trusted healthcare system.

When you choose a one of our hospitals or clinics, you gain access to the largest, most comprehensive network of physicians and other healthcare providers in Denver. From cancer treatment to sports medicine, you can trust our network of physicians to take good care of you or a loved one.

Our surgeons, physicians, nurses and other healthcare providers deliver the highest quality of care to patients by combining compassion, expertise and the most advanced medical technology. We know that going to the doctor's office or to a hospital can be a stressful experience, especially when you feel like there is something wrong with your health.

At our network, our goal is to make you as comfortable as possible when you visit one of our clinics or hospitals so you can focus on getting back to the activities and lifestyle you are accustomed to doing.

Awards and honors

Our awards and proven excellence in healthcare demonstrate our physicians’ commitment to their patients. Our networks’ accolades include recognition from The Joint Commission as well as chest pain center accreditation. No matter what your medical needs are, you can be sure our exceptional doctors and nurses will work with you to create an effective treatment plan.

Emergency rooms in Denver with short wait times

With 14 convenient emergency room (ER) locations in the metro Denver area, you have access to the highest quality ER care at any time of day, right in your neighborhood. Our low ER wait times mean you get treatment quickly upon arrival. When you're in pain, you want an ER now. Our ERs are ready to manage all of your emergency care.

Pediatric specialists

We have a system of specialists solely dedicated to the treatment of pediatric patients. Our pediatric surgeons and other pediatric specialists focus on combining advanced treatment techniques with personalized care that focuses on supporting their young patients.

Learn more about HCA HealthOne Rocky Mountain Hospital for Children’s locations

Connecting with our services and programs

We understand your health needs can be simple or complex. With that in mind, we want to make sure you have access to key resources. Here is a list of helpful resources, such as our 24/7 nurse line, finding a doctor, hospital policies and home health services.