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For visitors

We welcome our visitors and guests by providing helpful information and amenities while in our hospital.

Information for our visitors

We provide helpful information designed to answer some of our most common visitor questions.

Our hospital's current visitor information

Immediate family members are invited to stay with their loved ones as desired. Most nursing units permit other visitors throughout the day, but some units may have restrictions for patient safety. To stay informed on the most up-to-date policies, please check with the nurse's desk in each unit for specific times.

Visitor restrictions

Unless they are a patient, no one under the age of 12 is allowed to enter the facility. Patients, visitors and staff must wear a mask at all times. Please refrain from gathering in common areas around the facility. If you have a fever, diarrhea, achiness, sore throat, runny nose or cough, please stay home until your illness has subsided, unless you have a medical appointment, are having a procedure or are in need of emergency care.

Given current restrictions, to ensure the safety of our patients, visitors, physicians and colleagues, we have implemented the following visitor regulations as of March 23, 2022.

Labor and delivery and mom/baby units

  • No more than two visitors per patient allowed at one time
  • Visitors are limited to a birth partner and a family member only

Neonatal intensive care units (NICU)

  • No visitors under the age of 14
  • Only three visitors allowed at bedside at one time
  • Parents may choose a maximum of four visitors who are allowed to visit

Pediatric bone marrow transplant unit

  • No visitors under the age of 14
  • Only three visitors allowed at bedside at one time

Pediatric intensive care unit (PICU)

  • Only three visitors allowed at bedside at one time
  • Only two parents/designated caregivers can visit a patient after 9:00pm
  • No one under the age of 18 can stay overnight

Pediatric surgical/procedural services

  • No visitors under the age of 14
  • Only two visitors allowed per patient
  • Only adults over the age of 18 can visit in the recovery area

Our providers and staff reserve the right to further limit visitors as needed to maintain the safety of our patients, though circumstances may allow for specific exceptions. These exceptions must be approved by a hospital representative, and all persons entering under an exception remain subject to appropriate infection control protocols. We appreciate your patience and thank you for your understanding and cooperation.


Visitation restrictions

Circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient's treatment. All persons entering under an exception remain subject to appropriate infection control protocols.


Free parking and valet

Our hospital is proud to offer Free Parking on the entire campus. This includes all surface parking lots and parking garages, such as Professional Plaza West and Professional Plaza East. If you need help getting around our campus, you may download this campus map guide for directions.

We also provide free valet parking to everyone. The valet will not only park your car but will also provide a wheelchair while on campus if needed. It's a convenience not offered at any other hospital in the area.

If you have any questions before you come to campus, please call (303) 839-6000.


COVID-19 policies

We encourage our staff, patients and visitors to get vaccinated from COVID-19. To learn more about where and when you can get a COVID-19 vaccine, please visit vaccines.gov or call (800) 232-0233.

See the Center for Disease Control's (CDC) resource page for extensive information and the latest recommendations regarding COVID-19 vaccination.

COVID-19 vaccination near you

Please visit vaccines.gov or call (800) 232-0233 to learn when and where you can get a COVID-19 vaccine.

Facts and the latest updates about COVID-19 vaccination

See the CDC’s resource page for extensive information and the latest recommendations regarding COVID-19 vaccination.

Why get vaccinated?

Immunization helps save millions of lives every year. Whereas most medicines treat or cure diseases, vaccines can help prevent them by working with your body’s natural defenses to build protection. When you receive a vaccine, your immune system responds.

Vaccines prevent more than 20 life-threatening diseases, and help people of all ages live longer, healthier lives. The World Health Organization (WHO) estimates that globally, immunization currently prevents between 2 and 3 million deaths every year from diseases like diphtheria, tetanus, pertussis, influenza and measles.

COVID-19 vaccines work with your immune system so your body will be ready to fight the virus if you are exposed. Other steps, like covering your mouth and nose with a mask and staying at least six feet away from others, may help reduce your chance of being exposed to the virus or spreading it to others. Together, COVID-19 vaccination and following CDC’s recommendations to protect yourself and others will offer the best protection from COVID-19.

Gift Shop

If you are looking to brighten someone’s day, you can find what you need at our gift shop. We offer a range of flowers, balloons, snacks and other sundries, and you can shop in-person or online. If you are ordering online, we also offer the opportunity for you to “Thank a Healthcare Hero.” You can choose the amount you’d like to spend, and we will create a care package of healthy snacks, comfort foods and other items to send to our hardworking staff members.

Click here to visit our online gift shop.