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Patient information

We offer a wide range of resources to ensure you get all the information you need to understand and be comfortable with your care.

Information and resources for our patients

Your care is our focus at HCA HealthONE Sky Ridge. We offer resources and services in a safe and caring setting for your visit with us. We deliver high-quality care for the best outcome possible.

Online registration

We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.

We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.

Participating insurance plans

We accept all forms of government insurance from the U.S., Canada and other countries. We also accept Medicare, Medicaid, Civilian Health and Medical Program of the Uniformed Services (CHAMPUS), and workers compensation.

View our participating insurance plans 

Advance care planning

Advance directives are legal documents that allow you to give directions for your future medical care. Advance directives help you protect your right to request or refuse care.

Learn more about advance care planning 

Patient rights and responsibilities

We respect the dignity and pride of each individual we serve. We want our patients to be informed of their rights, responsibilities, and have access to contacts for complaints and grievances.

View your patient rights 

Talk directly to a nurse, any time

Consult-A-Nurse® is a free service that provides you with physician referrals and health information 24/7. Our RNs and referral specialists can help you find a doctor, answer your healthcare questions and register for classes and events.

Patient resources and policies

We know that going to the doctor or hospital can be stressful. Our goal is to make you as comfortable as possible with our facilities and services so that you can focus on getting healthy.


Childbirth and health education classes

Are you looking for upcoming classes and events at Sky Ridge? Please visit our online class registration webpage to view our upcoming classes and to register online.


Online patient portal

Your hospital's Patient Portal enables you to instantly and safely access the personal health information your care team entered into your record.

Log in to the Patient Portal 

Physician referral services

To help you connect to our network of physicians, specialists and surgeons close to home, we offer a free Physician Referral Service to the community. This is a one-stop approach to help you navigate through the process of seeking a physician or specialist who best meets your needs.

Request an appointment online 

Concierge services

We offer complimentary concierge service to make your visit less stressful so you can focus on your care and recovery. Our Sky Ridge concierge is available to:

  • Assist with hotel options and travel assistance
  • Provide directions and maps to and around HCA HealthONE Sky Ridge
  • Answer questions about hospital services and patient/family requests
  • Help you access and navigate your MyHealthONE account
  • Answer questions concerning admissions, billing and insurance
  • Access interpreter services if needed
  • Recommend area amenities

Before, during and after your visit, our concierge service is available to add a personal touch to help make your Sky Ridge experience as soothing and comfortable as possible. Let us help with the details, so you can focus on returning to full health.

Contacting concierge services

Concierge services are available Monday through Friday, from 8:30am to 5:00pm, no appointment is necessary. Please ask for the concierge at the information desk in the main hospital lobby, or call (720) 225-1998.

Please ask for the concierge at the information desk in the main hospital lobby, email the concierge, or call (720) 225-1998.


Hotels and lodging

Our facility has arranged special medical rates with several area hotels. If you need further assistance, please contact our patient concierge service at (720) 225-1998.

Please mention HCA HealthONE Sky Ridge when you reserve your room.

See Hotels 

Frequently asked questions

Below are some commonly asked questions from patients and visitors, along with answers.

What is HCA HealthONE Sky Ridge's address and phone number?

10101 Ridgegate Pkwy
Lone Tree, CO 80124

Phone: (720) 225-1000

Get directions

Will my medical information be private (HIPAA)?

Medical records are protected by State and National laws and guidelines. The protection of the patient's privacy is demanded in every facet of the records process. Unlawful release of medical records is a Class 5 Felony in Colorado.

Your medical records are not accessible to anyone not directly involved with your care. This is met through routine electronic auditing, careful access assignments and manual review of the record before it is released. Your medical records are released only to those recipients you authorize to receive information.

Hospital staff are trained to maintain the confidentiality and privacy of each patient. Training takes place at orientation for new employees and yearly after that.

HCA HealthONE Sky Ridge has an Information and Security Committee that address the security of your medical record.

View Sky Ridge's Notice of Privacy Practices

How can I pay my bill online?

Bills can be paid online through our Healthcare Payment System.

How do I apply for a job or learn what positions are available at the hospital?

HCA HealthONE Sky Ridge is a great place to work. Search our available positions on the Serenity Shoppe has an array of gifts and flowers available for purchase.

What are the hospital's visiting hours?

Your family and friends are welcome to visit as we know that having visitors is an important part of your care. We do not have set visiting hours, but request that your family and friends be sensitive to your recovery needs. In addition, if you have a family pet that you would enjoy having visit you, please discuss this with your nurse.

How do I register for a tour of The Birth Place or parent education classes?

Please visit our classes and events webpage to register for tours and classes.

Where can I park when visiting HCA HealthONE Sky Ridge?

Parking is available for patients and visitors. View our parking map for locations.

Will I have access to clergy or a chapel during my stay?

To provide for your spiritual and pastoral needs, chaplains representing many faiths are available. To arrange for a visit with a chaplain or a member of the clergy of a particular faith, please ask your nurse or call our Chaplain at (720) 225-1778 or extension 1778. Your personal clergy are also welcome to visit you.

The Sky Ridge Chapel is located on the first floor of the hospital and can be seen from the Rotunda. It is available to patients, families, visitors and clergy for quiet moments of prayer, meditation and personal reflection. The Chapel is open 24 hours a day.

Will I have access to the internet?

Sky Ridge offer free wireless Internet access throughout the hospital.

If I want additional information, who do I contact?

For additional information, please call our main number, (720) 225-1000 or our public relations office, (720) 225-1016.

Daisy Award

Thank a nurse who went above and beyond with your care by nominating them for a Daisy Award, a program that celebrates excellence in nursing.

The Healthy Living Blog

Read our blogs to learn about preventive care and ways you can lead a healthier lifestyle.

MyHealthONE is our secure patient portal that allows you to manage all parts of your healthcare easily and securely.

  • View health records — lab results, physician notes, imaging reports and more
  • View your post-visit summary
  • Schedule a follow-up appointment
  • Share your health records with a physician or caregiver
  • And more
Create an account 

Download the MyHealthONE® app on the App Store® or Google Play