Patient information

We accept all forms of government insurance from the U.S., Canada and other countries. We also accept Medicare, Medicaid, Civilian Health and Medical Program of the Uniformed Services (CHAMPUS), and workers compensation.

Advance directives are legal documents that allow you to give directions for your future medical care. Advance directives help you protect your right to request or refuse care.

We respect the dignity and pride of each individual we serve. We want our patients to be informed of their rights, responsibilities, and have access to contacts for complaints and grievances.

Are you looking for upcoming classes and events at Sky Ridge? Please visit our online class registration webpage to view our upcoming classes and to register online.

Your hospital's Patient Portal enables you to instantly and safely access the personal health information your care team entered into your record.

To help you connect to our network of physicians, specialists and surgeons close to home, we offer a free Physician Referral Service to the community. This is a one-stop approach to help you navigate through the process of seeking a physician or specialist who best meets your needs.

We offer complimentary concierge service to make your visit less stressful so you can focus on your care and recovery. Our Sky Ridge concierge is available to:

• Assist with hotel options and travel assistance
• Provide directions and maps to and around HCA HealthONE Sky Ridge
• Answer questions about hospital services and patient/family requests
• Help you access and navigate your MyHealthONE account
• Answer questions concerning admissions, billing and insurance
• Access interpreter services if needed
• Recommend area amenities

Before, during and after your visit, our concierge service is available to add a personal touch to help make your Sky Ridge experience as soothing and comfortable as possible. Let us help with the details, so you can focus on returning to full health.

Contacting concierge services

Concierge services are available Monday through Friday, from 8:30am to 5:00pm, no appointment is necessary. Please ask for the concierge at the information desk in the main hospital lobby, or call (720) 225-1998.

Please ask for the concierge at the information desk in the main hospital lobby, email the concierge, or call (720) 225-1998.

Our facility has arranged special medical rates with several area hotels. If you need further assistance, please contact our patient concierge service at (720) 225-1998.

Please mention HCA HealthONE Sky Ridge when you reserve your room.

Below are some commonly asked questions from patients and visitors, along with answers.

What is HCA HealthONE Sky Ridge's address and phone number?

10101 Ridgegate Pkwy
Lone Tree, CO 80124

Phone: (720) 225-1000

Get directions

Will my medical information be private (HIPAA)?

Medical records are protected by State and National laws and guidelines. The protection of the patient's privacy is demanded in every facet of the records process. Unlawful release of medical records is a Class 5 Felony in Colorado.

Your medical records are not accessible to anyone not directly involved with your care. This is met through routine electronic auditing, careful access assignments and manual review of the record before it is released. Your medical records are released only to those recipients you authorize to receive information.

Hospital staff are trained to maintain the confidentiality and privacy of each patient. Training takes place at orientation for new employees and yearly after that.

HCA HealthONE Sky Ridge has an Information and Security Committee that address the security of your medical record.

View Sky Ridge's Notice of Privacy Practices

How can I pay my bill online?

Bills can be paid online through our Healthcare Payment System.

How do I apply for a job or learn what positions are available at the hospital?

HCA HealthONE Sky Ridge is a great place to work. Search our available positions on the Serenity Shoppe has an array of gifts and flowers available for purchase.

What are the hospital's visiting hours?

Your family and friends are welcome to visit as we know that having visitors is an important part of your care. We do not have set visiting hours, but request that your family and friends be sensitive to your recovery needs. In addition, if you have a family pet that you would enjoy having visit you, please discuss this with your nurse.

How do I register for a tour of The Birth Place or parent education classes?

Please visit our classes and events webpage to register for tours and classes.

Where can I park when visiting HCA HealthONE Sky Ridge?

Parking is available for patients and visitors. View our parking map for locations.

Will I have access to clergy or a chapel during my stay?

To provide for your spiritual and pastoral needs, chaplains representing many faiths are available. To arrange for a visit with a chaplain or a member of the clergy of a particular faith, please ask your nurse or call our Chaplain at (720) 225-1778 or extension 1778. Your personal clergy are also welcome to visit you.

The Sky Ridge Chapel is located on the first floor of the hospital and can be seen from the Rotunda. It is available to patients, families, visitors and clergy for quiet moments of prayer, meditation and personal reflection. The Chapel is open 24 hours a day.

Will I have access to the internet?

Sky Ridge offer free wireless Internet access throughout the hospital.

If I want additional information, who do I contact?

For additional information, please call our main number, (720) 225-1000 or our public relations office, (720) 225-1016.