Emergency care at Rose Medical Center

Emergency room in Denver, Colorado

When a medical emergency occurs, your family deserves high-quality treatment as quickly as possible. At Rose Medical Center, our emergency team—including ER doctors, critical care nurses and surgeons—are available 24/7. Our goal is to provide advanced treatment to ensure you receive excellent care when you need it most.

If you or someone you know is experiencing a medical emergency, call 911.

Advanced emergency care

In a medical emergency, the sooner you can get help, the better. We want you to find comfort in knowing the Rose ER is ready to care for you and your family 24 hours a day, seven days a week. Our ER is equipped to handle a wide variety of illnesses and injuries. Through a team approach to care, we work to stabilize you so the recovery process can begin.

Additionally, our main facility has a cardiac catheterization close to the ER, which means you receive the cardiovascular treatment you need fast.

Our ER doctors provides efficient, compassionate care and includes:

• A “fast track” program available for patients with less severe injuries, getting you in and out of our ER quicker (available Monday through Friday from 11:00am to 8:00pm)
• Access to more than 300 affiliated pediatric specialists, neonatologists and maternal-fetal medicine specialists
• Emergency medicine doctors, specially trained nurses and other skilled medics and techs
• ER team that meets the core measures for national patient care guidelines 100 percent of the time
• Immediate access to our Accredited Chest Pain Center and heart and vascular care program, renowned for its ability to quickly and effectively treat chest pain
• Rapid response programs in partnership with local emergency medical services (EMS) for both cardiac and stroke alert
• Pediatric emergency services
• Check your child’s symptoms to determine when to take them to the ER

Committed emergency care team

Both of our ER locations in Denver are renowned for employing highly skilled doctors and nurses to provide efficient, quality care. Our ER team is made up of several specialists and subspecialists, including:

• Cardiologists and cardiothoracic surgeons
• Chaplains, social workers and case managers
• Critical care nurses
• ER doctors
• ER technicians and X-ray technicians
• Neurosurgeons
• Orthopedic surgeons
• Plastic surgeons and oral-maxillofacial surgeons
• Physical therapists, occupational therapists and speech therapists
• Radiologists
• Respiratory therapists
• Trauma surgeons, anesthesiologists and nurses

Conditions and symptoms we treat

Our ER specialists treat a variety of symptoms and conditions, including:

• Abdominal pain
• Bite
• Blood loss
• Cough
• Cut
• Dermatitis
• Fever
• Generalized pustular psoriasis
• Hives
• Influenza
• Motion sickness
• Poisoning
• Psoriasis
• Rash
• Redness
• Seizure
• Severe itching
• Severe wounds
• Sexually transmitted infection
• Sickness
• Sore throat
• Tooth abscess

Specialized services we offer

To ensure you receive the care that is right for you, we offer the following specialties at our ER:

Advanced heart care

When it comes to chest pain, time is crucial to effectively treating a heart condition. At the Rose Heart Center, we recommend responding seriously to chest pain, no matter how minor your symptoms might appear. If you visit the ER with chest pain, you will have direct, quick access to our heart care team and our Cardiac Alert program, which coordinates care for heart attack patients before they even get to the hospital.

Pediatric ER

A visit to the ER can be overwhelming for both children and their parents. When kids get sick or hurt, the expert team at the Rose Medical Center emergency room is here to take care of them, keeping children comfortable and parents reassured.

“Ouchless” ER

To help children feel at ease during their treatment, we offer a "ouchless ER" services, which include:

• A coordinated and concentrated effort to reduce pain and anxiety for both kids and their parents
• Pain-free IV starts
• Tools for sedation to provide relaxation and comfort for patients

If your doctor’s office is closed, our nurse advice line is available to answer your questions about your child’s care. Call our line at (303) 563-3300 or toll-free at (877) 647-7440. Our line is open Monday through Friday from 5:00pm to 8:00am and 24 hours a day on weekends and holidays.

Emergency behavioral health services

If you find yourself in a panic and unable to function normally, or if you think you might hurt yourself or someone else, go to the nearest ER or call 911.

What to expect at the ER for your mental health emergency

Our ER can be a loud and busy environment, so we ask that when you come to us when experiencing a mental health emergency you are aware of that, but please do not let it deter you from seeking the care you need. Upon your arrival, our staff will ask questions to assess how you are doing, and it is extremely important to answer honestly and fully in order for our team of doctors and nurses to provide you the care you need.

Our team may decide to consult with a mental health professional, either via phone or video conference. It is possible that you will speak with many different healthcare professionals but know that it is all in an effort to keep you safe.

ER visits can take up to several hours. If our ER staff is concerned that you are a danger to yourself, they may decide to confiscate certain personal items that could be used in an effort to harm yourself.

What to expect after your mental health visit to the ER

Some patients will be discharged from the ER and referred to a mental health professional for follow up. It is possible for other patients to be transferred to other units within our hospital or even another facility to receive further mental health care.

The continued aid of a mental health professionals provides an ongoing effort to keep yourself safe and provide a pathway to improving your mental health.

When to go to the ER

If you have a condition that, without treatment, may cause you serious discomfort or complications, go to the closest ER as soon as possible.

Symptoms or conditions that should be treated in an ER include:

• Abdominal pain
• Broken bone
• Certain behavioral health issues
• Chest pain
• Concussion or head trauma
• Heart attack
• Mental health emergency
• Open wound
• Severe allergic reaction
• Stroke (cerebrovascular accident)
• Trouble breathing

For more information, you can also view our guide on when to go to the ER.

ER vs urgent care?

Figuring out whether you or a loved one needs emergency care or urgent care may not be easy, especially if symptoms appear serious.

Urgent care centers typically provide treatment for commonplace sicknesses and injuries, such as flu symptoms and ankle sprains. Most urgent care clinics, however, are not able to treat some of the more serious conditions listed above.

If you are unsure if you need to go to the ER, review our helpful guide on when to go to an ER or urgent care.

Additional ER information

Below you will find more information about our emergency care services:

• Our ER does not provide urgent care services.
• Our ER staff is unable to diagnose or triage patients over the phone, as this does not constitute a proper examination.
• The Emergency Medical Treatment and Active Labor Act (EMTALA) prohibits us from providing financial information before you receive care. All patients who present in the ER must be seen for medical care.
• We accept the majority of insurance plans, including Kaiser Permanente patients. You can contact your insurance company directly for a definitive answer.