Emergency care
Emergency care is the treatment of unexpected, severe medical injuries or infections. It is typically delivered in an emergency room or an ambulance. Our emergency medicine physicians stabilize your condition as quickly as possible to prepare you for the next step of care or discharge.
Emergency room (ER) in Central Denver
We offer advanced treatments to ensure you receive excellent care when you need it most.
When a medical emergency occurs, your family deserves high-quality treatment as quickly as possible. At Rose Medical Center in Denver's Hale neighborhood, our emergency team — including ER doctors, critical care nurses and surgeons — is available 24/7.
Expert advice, available 24/7
Free medical advice is just a phone call away. Our nurses help you understand your symptoms, treatment options and procedures. They will also help you find a provider or specialist and schedule an appointment.
Free medical advice is just a phone call away. Our nurses help you understand your symptoms, treatment options and procedures. They will also help you find a provider or specialist and schedule an appointment.
Conditions and symptoms we treat
Our ER specialists treat a variety of symptoms and conditions, including:
- Abdominal pain
- Bites
- Blood loss
- Cough
- Cuts
- Dermatitis
- Fevers
- Generalized pustular psoriasis
- Hives
- Influenza
- Motion sickness
- Poisoning
- Psoriasis
- Rashes
- Redness
- Seizures
- Severe itching
- Severe wounds
- Sexually transmitted infections
- Sore throats
- Tooth abscess
Our emergency department
Our ER doctors and care team provide efficient, compassionate care that meets the core measures for national patient care guidelines 100% of the time. You are treated by highly skilled emergency medicine doctors, specially trained nurses and other skilled medics and techs.
Features of our ER
Our ER features a rapid response program, a partnership with local emergency medical services (EMS) for both cardiac and stroke alerts.
Here are some other important things to know about our emergency department:
- Our ER does not provide urgent care services.
- Our ER staff is unable to diagnose or triage patients over the phone, as this does not constitute a proper examination.
- The Emergency Medical Treatment and Active Labor Act (EMTALA) prohibits us from providing financial information before you receive care. All patients who present in the ER must be seen for medical care.
- We accept the majority of insurance plans, including Kaiser Permanente patients. You can contact your insurance company directly for a definitive answer.
Heart care
When it comes to chest pain, time is crucial to effectively treating a heart condition. We recommend responding seriously to chest pain, no matter how minor your symptoms might appear. If you visit the ER with chest pain, you will have direct, quick access to our heart care team and our Cardiac Alert program, which coordinates care for heart attack patients before they even get to the hospital.
You also have immediate access to our Accredited Chest Pain Center and heart and vascular care program. Our main facility has a cardiac catheterization close to the ER, which means you receive the cardiovascular treatment you need fast.
Pediatric emergency care
A visit to the ER can be overwhelming for both you and your child. When your child gets sick or hurt, our expert emergency team is here to take care of them, keeping your child comfortable and you reassured. In our facility, you have access to more than 300 affiliated pediatric specialists, neonatologists and maternal-fetal medicine specialists.
“Ouchless” ER
To help children feel at ease during their treatment, we offer "ouchless" ER services, which include:
- A coordinated and concentrated effort to reduce pain and anxiety for both kids and their parents
- Pain-free IV starts
- Tools for sedation to provide relaxation and comfort for patients
If your doctor’s office is closed, our nurse advice line is available to answer your questions about your child’s care. Call our line at (303) 563-3300 or toll-free at (877) 647-7440. Our line is open Monday through Friday from 5:00pm to 8:00am and 24 hours a day on weekends and holidays.
Emergency behavioral health services
If you find yourself in a panic and unable to function normally, or if you think you might hurt yourself or someone else, go to the nearest ER or call 911.
What to expect at the ER for your mental health emergency
Our ER can be a loud and busy environment, so we ask that when you come to us when experiencing a mental health emergency you are aware of that, but please do not let it deter you from seeking the care you need. Upon your arrival, our staff will ask questions to assess how you are doing. It is extremely important to answer honestly and fully so our team of doctors and nurses can provide you with the care you need.
Our team may decide to consult with a mental health professional, either via phone or video conference. It is possible that you will speak with many different healthcare professionals but know that it is all in an effort to keep you safe.
ER visits can take up to several hours. If our ER staff is concerned that you are a danger to yourself, they may decide to take away certain personal items that could be used in an effort to harm yourself.
What to expect after your mental health visit to the ER
Some patients will be discharged from the ER and referred to a mental health professional for follow-up. It is possible for other patients to be transferred to other units within our hospital or even another facility to receive further mental health care.
The continued aid of mental health professionals provides an ongoing effort to keep yourself safe and provides a pathway to improving your mental health.
Emergency care team
Both of our ER locations in Denver — including our main campus and our Rose Central Park ER — are renowned for employing highly skilled doctors and nurses to provide efficient, quality care.
- Cardiologists and cardiothoracic surgeons
- Chaplains, social workers and case managers
- Critical care nurses
- Emergency doctors
- Emergency technicians and X-ray technicians
- Neurosurgeons
- Orthopedic surgeons
- Plastic surgeons and oral-maxillofacial surgeons
- Physical therapists, occupational therapists and speech therapists
- Radiologists
- Respiratory therapists
- Trauma surgeons, anesthesiologists and nurses
When to go to the ER
If you have a condition that, without treatment, may cause you serious discomfort or complications, go to the closest ER as soon as possible.
Symptoms that may need emergency care
In general, symptoms or conditions that should be treated in an ER include:
- Abdominal pain
- Broken bones
- Certain behavioral health issues
- Chest pain
- Concussions or head trauma
- Heart attacks
- Mental health emergency
- Open wounds
- Severe allergic reactions
- Strokes (cerebrovascular accidents)
- Trouble breathing
ER vs urgent care?
Figuring out whether you or a loved one needs emergency care or urgent care may not be easy, especially if symptoms appear serious.
Urgent care centers typically provide treatment for commonplace sicknesses and injuries, such as flu symptoms and ankle sprains. Most urgent care clinics, however, cannot treat some of the more severe conditions listed above.
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